Managing and operating a hotel is no easy task. It often takes a large team of service staff working around the clock to ensure that the needs of guests are being met. With the number of things that the hospitality team already needs to juggle, it can often be easy to overlook one aspect of guest satisfaction: clean windows. In this post, we take a closer look at how clean windows can improve guest satisfaction and why it might be in your hotel’s best interests to engage commercial window cleaners to help alleviate the cleaning burden.
The Impact of Clean Windows on Guest Satisfaction
One of the many important ways that the cleanliness of a hotel’s windows can affect guest satisfaction is with first impressions. When a guest first checks into a hotel and enters their room after a long day of travelling, chances are that one of the first things they do is to open the curtains and check out the view from their room. If the windows of their room are clean, they will have a clear, unobstructed view that can give them a much better first impression compared to a room with dirty windows.
Additionally, even if the windows may only be dirty on the outside but clean on the inside, this can still influence a guest’s perception of the overall cleanliness of the hotel. Clean windows can also improve the amount of natural light that enters the hotel during the day, which can help to improve the overall guest experience.
Challenges in Window Cleaning for Hotels
If you are familiar with the hospitality industry or hotel management, you would probably know that there are numerous challenges in window cleaning for hotels. For starters, larger properties can have hundreds of hotel rooms and even smaller properties usually have tens of rooms. This means that cleaning all of the windows in the hotel thoroughly is no easy task. Housekeeping staff often do not have the time to do a thorough job as well since they operate on a tight schedule.
Furthermore, even if they are able to clean the hotel’s windows, safety concerns come into play. With taller hotel buildings, windows tend not to be openable and cleaning the outside of the windows requires specialised equipment as well as training in the proper techniques and safety measures.
Window Cleaning Best Practices for Hotels
Given the challenges in window cleaning for hotels, best practices would undoubtedly entail engaging commercial window cleaners to assist with the regular cleaning and maintenance of the windows. Commercial window cleaners have the right tools and equipment to ensure that your hotel’s windows are perfectly clean, saving you significant time and effort.
Acorn Window Cleaning is the leading provider of commercial window cleaning services in Melbourne, and our team is well-trained and highly experienced. Contact us today to find out more about how we can help you with all your window cleaning needs.